Returns Management: From a Cost Center to a Competitive Advantage
Fashion return rate: 58%. Professional management is crucial.
Costs of a Return
Return shipping: 3–5€, inspection: 1–2€, restocking: 1–3€, depreciation: 10–30%. Total: 10–15€ per return.
FulFra ReRoute
1. Receiving returns
2. Quality inspection (Grade A, Grade B, defective)
3. Restocking
4. Utilization of Grade B merchandise
Goal: Quickly inspect returned merchandise and put as much of it as possible back on the shelves. Learn more about FulFra ReRoute.